Privacy Policy

Clover Casino Privacy Policy

At Clover Casino, we are committed to maintaining the trust you have placed in us by providing our services. This Privacy Policy explains how we collect, use, disclose, transfer and store your information, including personal data.

What Personal Data Do We Collect?

We may collect various types of information about you when you register for an account, create a profile, interact with our website or mobile application, participate in promotions, tournaments, games, sweepstakes, contests, or surveys. This includes:

1. Your name
2. Contact details (email address and phone number)
3. Username and password
4. Profile information and preferences
5. Communication history with us

How Do We Use the Information?

We use your personal data for legitimate business purposes such as:

1. Providing our services, including facilitating gaming activities, processing payments (excluding financial transactions), and offering related support.
2. Developing and improving our website, mobile application, products, and services based on user behavior and feedback.
3. Personalizing the online experience by displaying content tailored to your interests and preferences.
4. Responding to customer inquiries, resolving issues, and sending notifications about account activity or changes in our terms of service.

How Do We Share Your Information?

We share your personal data with third parties for various reasons:

1. Our affiliates, agents, or contractors (who are contractually bound not to disclose or use your information) assist us with services like:
   • Processing payments
   • Providing gaming platforms and software development
   • Handling support inquiries
   • Maintaining technical infrastructure
2. We share non-identifiable data, such as aggregated user statistics, with our business partners for marketing purposes.
3. In compliance with applicable laws or regulations, we may disclose information to:
   • Regulatory authorities and government agencies

Data Protection

To ensure the security of your personal data:

1. We use robust encryption (SSL) when transmitting sensitive information between you and us.
2. Our website uses secure servers that are protected by firewalls and other technical measures against unauthorized access or data breaches.

We maintain reasonable retention periods for storing your personal data, considering applicable laws and regulations, such as the UK Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679, and Canada's Personal Information Protection and Electronic Documents Act. If you are a Canadian player, please see our section on "Additional Disclosures Relevant to Players from Canada".

Your Rights

In line with data protection regulations:

1. You may request access or correction of your personal data by contacting us.
2. You have the right to erasure, which means we will delete your information upon receiving a legitimate request (please note that exceptions apply for maintaining records required under laws and regulations).
3. If you'd like to withdraw your consent to receive marketing communications from us, simply follow the unsubscribe instructions provided in those messages or contact our support team.

Amendments

We may update this Privacy Policy at any time by posting a revised version on our website. We encourage you to review it regularly for changes and updates.

This policy forms part of our Terms of Service. Any dispute arising out of the interpretation, performance or breach of this Privacy Policy shall be governed by English law.